Privacy Policy

Privacy Policy

Last updated: July 2026

At Love and Lava Twins, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, billing and shipping address.
• Payment Information: Credit/debit card details processed securely through our payment providers. We do not store your full payment details.
• Device and Usage Data: IP address, browser type, pages visited, and time spent on our website.
• Communications: Any messages or inquiries you send us.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and customer support communications
• Improve our website and customer experience
• Send promotional emails and offers (only if you have opted in)
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers (such as payment processors and shipping carriers) solely to fulfill your order. These parties are obligated to keep your information confidential.

4. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You may choose to disable cookies through your browser settings, though this may affect certain features of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. To make a request, please contact us and we will respond promptly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the new policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.